If there is no valid agents profile page then the plugin will use author.php template which will display all author posts instead the agents profile page. Therefore you must create a custom agents profile template to display the author profile information.
Step One – Locate theme file
You will need to locate theme page.php or single.php or index.php which usually located in the root folder of your theme.
Step Two – Clone the file
After you have found the file as in step one, you will need to copy the file and use author-agents.php as the new filename.
Step Three – Change the loop
In the newly copied file, find the theme code for WordPress Loop, usually it is wrapped inside PHP while syntax. Change the loop into this new code :
if (class_exists('VTCore_Wordpress_Utility')) { include VTCore_Wordpress_Utility::locateTemplate('agents-profile.php'); }